Billing
- What is My Local Utility's Payment Policy During COVID-19?
- Arcadia's statement on COVID-19: How we're responding to the coronavirus
- How does billing work if Arcadia manages my utility bills?
- How is my bill date determined?
- How to work from home without raising your electric bill
- How do I delay a payment?
- Additional COVID-19 resources
- How does billing work if I pay my own utility bill?
- What is an Arcadia statement?
- Can I change my bill date if Arcadia manages my utility charges?
- Do I need to pay my bills myself once I join Auto-Pay?
- When will I receive my first bill?
- Will I still receive bills from my local utility if I join Bill Pay?
- What if I accidentally pay my utility directly?
- When do you send my payment to my utility?
- What if my gas and electric bill are combined?
- Why is my bill so high?
- Why haven’t I been enrolled in Bill Pay?
- Can I keep my programs with my local utility?
- Can I get a paper statement?
- Why can’t I add my checking account?