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  1. Arcadia Support Center
  2. Smart Rate
  3. Smart Rate

Smart Rate

  • What is the Smart Rate program?
  • What is a retail energy supplier?
  • What states are eligible for Smart Rate?
  • How do you select my supply plan?
  • How do I know who my supplier is now?
  • How are these suppliers generating their electricity?
  • Will my electric reliability change with a new supplier?
  • Where can I find my supplier contract once I’ve signed up?
  • What if I have budget billing with my utility while enrolled in Smart Rate?
  • How do I tell my supplier that I’m moving?
  • What happens if I completely cancel my Arcadia membership?
  • What if I don’t want the new rate? Will I incur any cancellation fees?
  • NEW Smart Rate program (natural gas) for RG&E members
  • Early Termination Fees
  • What are your licenses to offer the Smart Rate program?
Arcadia Support Center
  • Have a question? Contact us!
  • Monday - Friday | 9:00am - 5:00pm EST
  • Submit a request via email