ConEd has recently updated their website, some users with an older version of the website will start to receive instructions from ConEd on how to register their new profile. These steps will allow you to keep an online profile with ConEd and transition your Arcadia account smoothly.
You can follow the instructions included in the email or use this article at any time.
First, register your online account on ConEd's new website
Next, email firstname.lastname@example.org the following information:
- Your newly-registered email address. You can register using your existing email address or a new one.
- Your old username.
- A list of your accounts. If you register with your existing email address, some or all of your accounts will be transferred to your new profile automatically. You'll need to let us know if you're missing any accounts.