For most utilities, Arcadia can accept Visa, MasterCard, American Express, Discover, and checking accounts as a valid method of payment. There are other utilities whose strict payment timelines mean we can only accept a credit or debit card as checking accounts can take up to 10 business days to process. As always, there are never any credit card processing fees!
Members with these utilities will need to use a Visa or MasterCard when enrolled in Arcadia's Bill Pay program:
- Alabama Power
- Georgia Power
- Gulf Power
- Mississippi Power
If you do not see your bank listed when adding a checking account, you will need to use a credit or debit card, as your bank is not supported by our processing vendor.
Still need help? Contact us via email at firstname.lastname@example.org. You can also reach out to us by phone at (866) 526-0083 between 9am and 5pm EST, Mondays through Fridays.