As our billing system is automated, we're not able to set a specific billing date. This timeline ensures there is enough margin to process your payment and get it to your utility on time.
However, you can delay your payment within the three day grace period after you receive your Arcadia statement on your Arcadia dashboard under the billing tab.
Still have questions? Email our team at support@arcadia.com. You can also reach out to us by phone at (866) 526-0083 between 9am and 7pm EST, Mondays through Friday.
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