You will not incur any cancellation fees if you decide to opt-out of a supply plan.
Once we've found a new rate, we'll send you an email with details on the new rate and supplier. If you'd like to opt-out of this new rate at any time, let us know! Email us or use the Smart Rate tab of your dashboard to turn off your Smart Rate participation without impacting the rest of your Arcadia membership.
If you’re happy with the new rate, there’s no action required on your end.
You are also welcome to opt-out of participating in Smart Rate without discontinuing your Arcadia membership.