Arcadia is not a utility or retail supplier. Signing up will not change who delivers your energy, and will not automatically switch your utility or supplier.
However, if you live in a state that is eligible for our Smart Rate program we will start monitoring the market in your area for a lower rate for electricity or gas (if you live in New York and have RG&E as your gas supplier currently). As soon as we find a lower rate, we’ll send you an email to let you know, give you a chance to opt-out, and then enroll you in the new rate with a new supplier. In this case, your retail supplier would switch. There are no contracts or cancelation fees so you can choose to switch back from the new supplier at any time.
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