Members on the Basic plan continue to pay their electric bill directly to their utility and receive a separate charge from Arcadia based on their desired contribution. Joining the Basic plan has no impact on utility charges and is an additional monthly cost to support clean energy.
Once you join the Basic plan with Arcadia we issue your first statement for your clean energy contribution 7 days after completing your account.
The charge is 1.5c per kWh, for example if you select to match 500 kWh with wind the charge would be .015 x 500 = $7.50.
Here's how it will work
- Once a month, we’ll email you to let you know when your statement is ready to view.
- Three days later, we’ll charge the payment method provided to us. This is always an automatic payment, so no action is needed on your end.
If you would like to change your billing date or your contribution amount, simply contact our Member Experience team.