For most customers enrolled in Community Solar the best option is to cancel your budget billing plan. If you live in an area where Community Solar and budget billing are not compatible we’ll be sure to contact you before your project goes live to give you time to unenroll.
When enrolled in budget billing with your utility, it can take several months for your utility to adjust your budget billing amount to properly reflect community solar savings. Regardless, the solar portion of your bill that is allocated towards the maintenance and development of the project will be added on top of your normal budget billing amount and reflected on the statement we send you. For customers that do not have budget billing, this amount is calculated into your actual charges so that you can clearly see savings.
Canceling your budget billing plan will ensure you start to see savings on your statement right away. Please be aware, canceling budget billing with your utility may result in an additional credit or charge on your next month's utility bill depending on your actual energy charges while you've been enrolled in budget billing.
Please feel free to contact our Customer Support team at email@example.com with any questions.
This organization is operating under the Oregon Community Solar Program. The Oregon Community Solar Program is a state-enabled initiative overseen by the Oregon Public Utility Commission and implemented by Energy Solutions, The Energy Trust of Oregon, and Community Energy Project, and Portland General Electric. The Program provides resources and certification for its Project Managers (PMs) but does not promote any individual PM or PM affiliated organization. For more information about the program, call 1-800-481-0510 or email firstname.lastname@example.org .